We take pride in the quality of our products and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, please review our return and refund policy below.
Return Policy
Customers can return unworn, undamaged shoes within 30 days of the original purchase date for a full refund or exchange.
Shoes must be returned in their original packaging, including the shoe box and any accessories that came with the product.
Proof of purchase, such as a receipt or order confirmation, is required for all returns or exchanges.
Non-Returnable Items
Items marked as "Final Sale" or "Clearance" cannot be returned or exchanged.
Shoes showing signs of wear or damage will not be accepted for return or exchange.
Refund Process
Once we receive your returned item, it will be inspected by our team. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
If you need to exchange an item for a different size or color, please return the original item and place a new order for the desired product. We will refund your original purchase once we receive the return.
Defective or Incorrect Items
If you received a defective or incorrect item, please contact us immediately so we can correct the issue.
How to Return
To start a return, contact our customer service team for instructions on how to send your item back to us.
Contact Us
If you have any questions about your return or refund, please contact us at [email protected].
